3 Things to know about having your Voicemail sent to Email

Missing out on important telephone calls can cost your time and money. Lost sales from missed phone calls during meetings and while traveling can alone cost you and your company dearly. Make keeping in touch easier by using voicemail-to-email technology. Rather than using the complicated process of dialing into your voicemail system to check for messages, you can relax, knowing that you will receive an email containing every voice message you receive.

Technology makes checking your voicemail via email easy by eliminating multiple logins, but you must also prepare yourself to handle the process correctly. Learn the following three things you need to know about having your voicemail sent to email to make this useful feature work well for you.

Security Rules Apply

FCC warnings about voicemail fraud apply, even if you have correctly configured you voicemail-to-email service. Although you will probably stop logging into your voicemail account manually, you must still change the password and maintain other safe practices. Many voicemail systems use a phone’s extension number or last four digits of a phone number to grant access. Such easy-to-guess passwords lend themselves readily to hackers and industrial spies who want to compromise your company secrets and ruin your job.

Damage from hackers transcends mere information theft and meddling. Intruders can change your voicemail greeting to enable fraud such as the acceptance of collect calls. Some voicemail systems give users the ability to make outgoing calls, giving hackers the ability to charge international phone calls to your bill.

Pre-empt security threats by routinely chasing your voicemail password and reviewing the status of your account. Add a reminder to your calendar so you can fight the tendency to forget about security while using your voicemail-to-email service.

Privacy Still Matters

Voicemail messages in your email Inbox can cause significant privacy concerns. For example, you could expose your messages to unknown parties by leaving your computer unattended or accidentally forwarding messages to people on your contact list. Giving access to private messages could cause liability issues for businesses that have written and moral obligations to protect their clients. Delete messages promptly after you have adequately responded to them to preserve privacy and avoid embarrassing mistakes.

Use Your Mobile Device

Mobile technology makes managing your voicemail messages easier than ever before. Many universities and corporations, for example, use Microsoft Unified Messaging that sends voicemail messages to email and sends notifications to smartphones and tablets. Learn about all the capabilities of your voicemail system, and you’ll use voicemail-to-email and other features to create the best possible user experience.

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